Pricing
Pay for the size of your patient list
Every plan includes every feature, all your staff, and online booking. Plans are billed monthly and you can change or cancel at any time. All prices exclude VAT.
Small
Price on request
Contact us for a quote
- Up to 2,000 patients
- Unlimited staff and branches
- Staff diary, patients and recalls
- Online booking on your own address
- Emails and texts from communication credits
Most popular
Medium
Price on request
Contact us for a quote
- Up to 8,000 patients
- Unlimited staff and branches
- Staff diary, patients and recalls
- Online booking on your own address
- Emails and texts from communication credits
Large
Price on request
Contact us for a quote
- Up to 25,000 patients
- Unlimited staff and branches
- Staff diary, patients and recalls
- Online booking on your own address
- Emails and texts from communication credits
Communication credits
Pay only for the messages you send
Appointment emails and texts to patients use communication credits, bought in blocks of 1,000.
| One text message | 1 credit |
|---|---|
| One credit pays for | 5 emails |
| A block of 1,000 credits | £10 + VAT |
| Staff and system emails | Free |
Switch on automatic top-up and we'll buy another block on your card when you have fewer than 100 credits left, so reminders never stop.
What 1,000 credits sends
Any mix, for example:
- 5,000 emails, or
- 1,000 texts, or
- 500 texts and 2,500 emails
Questions
- Is VAT included?
- No. All prices exclude VAT, which is added at checkout and shown on every invoice.
- What counts as a patient?
- Each patient record in your practice. Records you must keep by law after a patient asks to be erased don't count. Patients who book online are never turned away, even at your limit.
- Can I change plan?
- Yes, at any time. A move up starts straight away and you're charged only for the rest of the month. You can move down once your patient list fits the smaller plan.
- What happens if I run out of credits?
- Patient emails and texts pause until you buy more, and we let you know before it happens. Automatic top-up avoids it altogether.
- How do I pay?
- By card, through our payment provider Stripe. You can update your card and download invoices yourself.
- Can I leave and take my data?
- Yes. You can download everything your practice holds at any time, and we give you a full export if you leave.