For UK opticians
Your diary, patients and online booking in one place.
BusinessDayBook gives independent practices a fast staff diary, complete patient records, recalls that fill the book, and online booking in your own branding, all built for UK data protection.
Hosted in the UK and EU · Two-factor sign-in for every account · No setup fee
What time on Thursday 5 November?
Eye test at High Street.
Everything a practice runs on
Less admin, fewer empty slots
A diary built for opticians
Every optician side by side, with buffers between appointments, holidays and closures, and double-bookings made impossible.
Complete patient records
Contact details, family links, GP, alerts and documents, with fast search by name, date of birth, phone or postcode.
Recalls that bring patients back
Due dates set automatically. Send emails, texts and printed letters in a few clicks, and see who booked.
Online booking, your branding
Patients book 24 hours a day on your own address, such as book.yourpractice.co.uk, straight into your diary.
Reminders that cut no-shows
Confirmations with calendar invites, and reminders by email and text the day before.
Data protection built in
Subject access requests, erasure and retention handled in a few steps, with every record kept the law requires.
The staff diary
Run the day from one screen
Book patients who phone or walk in, mark arrivals, move and cancel, with each change checked so two people can never be booked into the same time.
- Day view across opticians, week view per optician
- Buffers between appointments, set per practice or per appointment type
- Alerts such as "needs wheelchair access" shown on the booking
- Works across several branches
Recalls
Fill next month's diary today
Recall rules for adults, children and older patients set each next due date for you. Contact patients in bulk, follow up, and see what turned into a booking.
- Emails with a "Book online" button
- Texts, and printed letters ready to post
- A list of who to phone, with each call logged
| Patient | Due | Status | Contacted |
|---|---|---|---|
| Hopper, Grace | 02/11/2026 | Due | Email · 3 days ago |
| Turing, Alan | 05/11/2026 | Booked | Text · last week |
| Lovelace, Ada | 09/11/2026 | Due | Letter · 2 weeks ago |
| Hamilton, Margaret | 12/11/2026 | Completed | Phone call |
How it works
Ready the same day
Nothing to install. A setup wizard takes you through the essentials, and your team can start booking straight away.
Set up
Your branch, opticians, opening hours and appointment types, one question at a time.
Bring your patients
Import your patient list and future appointments from a spreadsheet.
Invite your team
Each person signs in as themselves, with two-factor authentication.
Take bookings
Switch on online booking in your branding, on your own web address.
Online booking
Bookings while you sleep
Patients choose a month, a day and a time from your real availability, on any phone. The booking goes straight into your diary, with a confirmation, a calendar invite and a reminder sent for you.
- Only the appointment types and opticians you choose
- Minimum notice and booking window set by you
- Patients change or cancel online, freeing the slot
Hello Grace,
Your appointment is booked. We look forward to seeing you.
Thursday 5 November 2026 at 10:15
High Street, 1 High Street, Nottingham NG1 1AA
📎 appointment.ics: add it to your calendar
Patient records
Everything about a patient, at a glance
Find anyone in seconds by name, date of birth, phone number or postcode. Alerts, family links, appointments, recalls and documents are all in one place.
- Duplicate warnings and merging
- Documents stored encrypted
- Contact preferences respected automatically
| When | Type | With | Status |
|---|---|---|---|
| 05/11/2026 10:15 | Eye test | Asha Patel | Booked |
| 14/10/2024 09:30 | Eye test | Ben Okafor | Attended |
| 02/03/2024 14:00 | Collection | Chloe Davies | Attended |
Data protection
Subject access and erasure, done properly
You hold health information, so the tools to protect it are built in. Find everything about a patient, export it for a subject access request, or erase it, keeping only what the law requires.
- A clear preview before anything is erased
- Records you must keep are locked, not lost
- Every record opening and change logged
- UK and EU hosting, encrypted at rest
Before you confirm: this is what erasing the record will do.
Common questions
- Do I need to install anything?
- No. It runs in your web browser on any computer, tablet or phone.
- Can I bring my existing patients?
- Yes. Import patients and future appointments from a spreadsheet; every row is checked.
- Is online booking extra?
- No. It's in every plan. Emails and texts use communication credits.
Simple monthly plans
Pay for the size of your patient list, plus communication credits for emails and texts.